Roxy's Home Services Customer Testimonials

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I’ve been working with Terry Bercovitz and his team for the past 3 years and they have been fantastic to deal with. They are very accommodating and prompt to respond to many requests including going back to the site to assist with any issues that arise. If you’re looking for a reliable, efficient, and trustworthy contractor who goes above and beyond the job requirements to deal with the many facets of property management you are looking at the right place with choosing Terry!

Winnie

I hired Terry Bercovitz/Roxy’s Home Services to caretake a commercial property with both residential and commercial tenants in Vancouver and found him to be very professional in all dealings with the tenants and contractors who provided services to the property. He looked after the property as if it were his own. I recommend Terry Bercovitz/Roxy’s Home Services without hesitation.

Linda

Terry from Roxy Home Services has been the property manager at my retail location at 2835 West 4th for the last 5 years and what a pleasure it has been! Terry's attention to detail is outstanding and his timeliness with our building issues never disappoints. I've been in retail for 33 years and Terry is the first property manager that actually cares for the well being and success of our business which is so rare these days. I highly recommend Terry from Roxy Home services for any of your management needs or business or home services.

Mark Fun in the Sun Clothing

Highbury Investments has found Roxy’s Home Services (Terry Bercovitz) to be an extremely good management company. They are quick to respond to any issues or emergencies and are very fair with their pricing. We would highly recommend Terry to anybody that is requiring an attentive company to help manage your properties.

Rick Highbury Investments

This company is seriously dedicated to taking care of their clients. Their attention to detail, and 24/7 response is a life saver. Our clients love them and Terry the owner is one of the hardest workers we have ever seen. They really do go above and beyond when it comes to taking care of properties!

Ray

Terry and his team are very punctual and they deliver an outstanding outcome. Attention to detail and affordable quotes makes Roxy’s Home Services the first option and a peace of mind. No matter what you need Terry will find a timely and a creative solution in regards to property maintenance, cleaning, painting, moving out, freight and corporate and private events support. I have known Terry professionally for over 3 years.

Nilton Value Group

Lightning-fast service with a furnace issue. Terry is extremely pleasant to deal with & surprisingly affordable! Highly recommended.

Caroline Simply Natural Raw Pet Food

We have worked with Terry for a number of years servicing residential and commercial properties. Terry has always been a joy to work with. The tenant and property owners needs are number one with him and all of our crew enjoy working with him.

Kurt

I have worked with Terry on several projects and found him to be very meticulous. We work with clients that require detailed repairs and clean up after the repairs are completed. Terry always has a detailed project schedule that I completely comply with. It is always nice working with Terry.

Bill

Terry always sorts it for us! We have been living in one of the units Terry looks after for the past couple of years and he has been the most professional, attentive, and thorough landlord/building manager either of us have ever dealt with. We have been particularly grateful for all of his efforts with improving and extending our garden area to allow us to grow more of our own food. 11/10 would recommend!

Luke & Lexie

Roxy's Home Services has provided us with assistance on many occasions. Terry has proven to be knowledgeable, reliable, and efficient. He promptly responds to requests and gets the job done on a timely basis. Terry has a vast network of tradespeople to ensure the appropriate person is chosen for the task. The subcontractors he uses are trustworthy, dependable, and thorough. I highly recommend Roxy's Home Services.

Lisa

I have had Terry do some work at my condo unit this summer, such as washing the outside of very high windows, power washing my front sidewalk leading to the door, and power washing my back deck to get all of the algae off. Terry was there on time and was very efficient in the manner in which he conducted his work and got everything done to my satisfaction. I will definitely recommend Terry to others and will be having him back in the Spring for window washing, power washing, and anything else that needs to be done.

Linda

Terry is highly dedicated to his work! I am always amazed at how quickly he responds to phone calls and text messages regarding our tenancy. The speed and efficiency with which he works are admirable. He is also easy to approach with concerns, too. Always ready to listen to any issue and get to work on it. Even if Terry doesn't have an immediate fix, he'll find one. For example, in the springtime, I lost the key to my storage locker, which would require him to replace the new lock (at my own cost). So he offered to replace the lock with another one from another building after it was demolished. He did so a couple of months later and slipped the key under my door. And I had forgotten about the lock replacement. It was a kind gesture on his part.

Natalie

Our interactions with Roxy's Home Services is always pleasant. They are professional in dealing with the tenants requests and queries. They always acknowledge and respond in a timely manner. Roxy's Home Services promptly communicates to tenants, updates and changes in the apartment building when tradesmen will enter the building for fire alarm inspection, etc. They source out better and cost effective trades people to handle minor repairs in the building, such as painting, touch-ups, and leaky taps, showing that they care not only for the tenants needs but also the bottom line. They are friendly, proactive, and take responsibility seriously.

Jim & Debbie

I have used Terry for many years to take care of my properties and he has done a remarkable job. He is quick, efficient, personable, reliable and a hard worker.

Khonas

Totally valuable service. A lifesaver! Thanks for being there.

Barry

We find Terry to be honorable, thoughtful, friendly, hard-working, and kind. A great person overall.

Gerry & Ziana
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